Frequently Asked Questions

Find answers to the most common questions about our long-distance moving services, pricing, and process.

General Questions

We recommend booking your long-distance move 4-6 weeks in advance, especially during peak moving season (May through September). This ensures availability and gives you time to properly plan and prepare. However, we understand that sometimes moves come up unexpectedly, and we do our best to accommodate last-minute bookings when possible.

Professional Movers provides long-distance moving services across all 50 states. We handle interstate moves from coast to coast, including Alaska and Hawaii. Our extensive network of professional movers ensures we can handle your relocation no matter where you’re moving from or to.

Yes, we are fully licensed by the Department of Transportation (DOT #3836891 ) and have our Motor Carrier (MC) number (MC-1393888) for interstate commerce. We carry comprehensive insurance coverage and are bonded for your protection. We’re also BBB accredited with an A+ rating and are members of the American Moving & Storage Association.

We provide free, no-obligation estimates for all long-distance moves. We offer both virtual and in-home surveys to give you the most accurate quote possible. Our estimates include a detailed breakdown of all costs with no hidden fees or surprise charges.

Pricing & Costs

Long-distance moves are typically priced based on the weight of your belongings and the distance of your move. We also consider factors like packing services, storage needs, and any specialty items. Our pricing is transparent with no hidden fees – you’ll know exactly what you’re paying for before we start.
Our full-service moves include professional packing materials, careful loading and unloading, transportation, and basic insurance coverage. We also provide furniture disassembly and reassembly, appliance disconnection and reconnection, and real-time tracking of your shipment. Additional services like packing, unpacking, and storage are available.
Yes! We regularly offer promotions and discounts. Currently, new customers can save up to $200 on their move. We also offer discounts for military personnel, seniors, and students. Contact us for current promotions and to see if you qualify for any special rates.
We require a small deposit to secure your moving date, with the balance due upon delivery. We accept cash, certified check, money order, and major credit cards. We’ll provide you with a clear payment schedule when you book your move, so there are no surprises.

Services & Process

Yes, we offer comprehensive packing services. Our professional packers use high-quality materials and techniques to ensure your belongings are protected during transport. We can pack your entire home, just fragile items, or anything in between. We also provide all necessary packing materials including boxes, tape, bubble wrap, and protective padding.
The timeline depends on the distance and size of your move. Most long-distance moves are completed within 1-14 business days. We’ll provide you with a specific delivery window when you book your move. For urgent moves, we also offer expedited service for faster delivery.
We provide real-time tracking and regular updates throughout your move. You’ll receive notifications about pickup, transit milestones, and delivery scheduling. Our customer service team is also available 24/7 to provide updates and answer any questions during your move.
Yes, we have secure, climate-controlled storage facilities available for both short-term and long-term storage needs. This is perfect if there’s a gap between your move-out and move-in dates, or if you need to store some items while settling into your new home. Our storage facilities are monitored 24/7 for security.

Insurance & Protection

All moves include basic coverage at no additional cost, which covers $0.60 per pound per item. We also offer Full Value Protection, which covers the full replacement value of your belongings. We can help you choose the right coverage level based on the value of your items and your peace of mind needs.
In the rare event that something is damaged, we have a straightforward claims process. Document any damage immediately and contact us within 24 hours. We’ll work quickly to resolve the issue, whether that means repair, replacement, or compensation based on your coverage level. Our goal is to make things right as quickly as possible.
Yes, we specialize in moving high-value and fragile items including artwork, antiques, pianos, electronics, and collectibles. We use specialized packing materials and techniques for these items. For extremely valuable pieces, we can arrange for custom crating and white-glove handling throughout the entire process.

About

From local moves to cross-country relocations, Professional Movers delivers exceptional service with care, professionalism, and peace of mind. Let us make your next move your best move.

COMPLIANCE NOTICE

By submitting your information through our website forms or contacting Pro Moving Services LLC, you consent to be contacted by our company and our authorized carrier partners via call, text message (SMS), or email regarding your moving services inquiry. Message and data rates may apply. You understand that your consent is not a condition of purchase and that you may revoke your consent at any time by replying “STOP” to any text message or by contacting us directly at info@professional-movers.com or 919-665-0717. Pro Moving Services LLC respects your privacy. Your information will be used solely for the purpose of providing moving estimates, coordinating services, and delivering the best possible customer experience. For details on how we protect your data, please review our Privacy Policy.

Professional-Movers 2025. Designed By Digital Webster